Design Market
Frequently Asked Questions​

Selling with Design Market
  1. Step 1. Sign up on FLUX.
  2. Step 2. Fill out the form and start your very own Design Market shop.

After the 2 steps above, FLUX team will contact you with the shop info as soon as possible. Thank you for joining us!

About my own shop

Can I share my studio/company info and links in my shop? Is it OK if I sell my products outside this platform?

Feel free to share any information related to your portfolio, such as your official website, Facebook page, Instagram ID, etc. to interact with your buyers. You may also provide the purchase details of your products to your buyers, but please DO NOT complete the transactions outside the Design Market.


!Remember! Your account will be deactivated/deleted if you have violated the rules on this site.

 

  • Restrictions and Policies

In order to protect the rights and interests of users on this platform, our team may remove or turn off any inappropriate posts with strong language, malicious brand attacks, racial discriminations, and there also shouldn’t be any violation of laws and decrees in Taiwan. 

We strictly repel any invasion/damage to others’ reputation, privacy, trade secret, trademark rights, copyrights, patents, intellectual property, and other rights.

 

  •  Do I have to translate all the information to Chinese?

Design Market provides opportunities to designers all over the world. If you would like to share your wonderful creations with users overseas, translating your page into different languages will promote your shop even more effectively. 

 

About Products
  • Do I have to upload the assembly instructions?

If your product needs to be assembled, it is recommended to provide detailed steps of the assembly for consumers' reference. If the product is a plane engraving, it may not be provided.

 

  • Are there file format restrictions?

The file format must conform to one of the following: AI, DWG, CDR, SVG, PDF, DXF, JPG, PNG, BMP, TIFF, PSD, beam

 

About Finances
  • How do I receive transaction payment?
    • If you are located in Taiwan, FLUX will pay the sales profit by "bank transfer". The designer can settle and withdraw at any time. If the settlement amount is greater than "(currency and amount)", the monthly Settlement will be made on the 15th and 30th, and payment will be made within three working days after the settlement date.
    • If you are located in a different country, FLUX will pay the sales profit through "Paypal". The designer can settle and withdraw at any time. If the settlement amount is greater than "(currency and amount)", the monthly Settlement will be made on the 15th and 30th, and payment will be made within three working days after the settlement date.
  • How is the profits-sharing calculated ?

Profits-sharing calculation: product transaction price × quantity × 20% = transaction fee.

In order to provide a better platform service, FLUX will charge 20% of the fixed price as a platform maintenance fee. This fee will only be paid after the published product is sold. Designers also have to afford the payment processing fees from buyers.

  • Are there any slotting fees?

You don’t have to pay slotting fees in the design market. Designers can register to open a store without extra cost, enjoying the free marketing resources of FLUX.

Shopping on Design Market
  • The steps and process of shopping

 

Step 1: Click "Add to Cart" on the product page. Products from different stores can be added to the cart at the same time, but you can only select products from a single store to place your order at checkout.

 

Step 2: Before going to checkout, please make sure that the currency is correct. The payment processing fees are different for different design halls. Please confirm carefully before checkout!

 

Step 3: Secure checkout.

  • Select invoice information:
    • If the company can issue an invoice, the payment page will provide an option to fill in the invoice details.
    • If the company's bank number needs to be compiled, please check "Electronic Invoice" in the invoice column, and enter the invoice information.

 

  • Select payment method:
    • Taiwan users: Tap Pay
    • Overseas users: Stripe 
    • Send the order
    • After completing the payment, the system will automatically send an E-mail notification to you, you can click the download bottom to get your file immediately.

 

  • How do I download my purchased products?

After the product checkout, the system will  show the download bottom on the website, simply click it to start downloading. Or you can sign in your account and enter the download area to download the files purchased in the past at any time.

 

  • Are the purchased files applied to all brands of laser engraving machines?

Certainly! Not only laser engraving machines, but any digital creation tool can be used as long as it has the import function of the following file formats (AI, DWG, CDR, SVG, PDF, DXF, JPG, PNG, BMP, TIFF, PSD, beam).

About Content
  • Can I edit the purchased files?
After downloading, you can edit the file according to your own preferences. However, for the related distribution, sales and other purposes, you have to read the product information carefully to prevent law violation.
  • How to distinguish commercial/non-commercial files?
You can see the right side of the product information, only products marked with "commercial use" can have commercial application rights:
    • Non-commercial purposes:
      You agree to grant a non-exclusive, irrevocable, and permanent license to, including without limitation, use, reproduce, amend, or store your Creative Content File, or create derivative works thereof. But Members are not licensed to use such Creative Content File to make any profits.
    • Commercial purpose:You agree your Creative Content File licensed to make profits, including without limitation, use, reproduce, amend, store, or sell .
About orders
  • How soon will I receive the item once I place my order?

 Any item on this platform comes in digital files. You can start using the file once the download is completed!

 

  • How to check my order history?

 Sign in to your FLUX ID, click on the list on the left, then click on “Orders”, all your order history can be found there, you can also choose to export the order details on this page.

 

  • I didn’t get any notification of my order?

Once an order is placed, you will receive an email notification with the order no. and details, if you haven’t received any mail, please kindly confirm the following things-

    • Is the email address you provided correct?
      If not, you can edit your personal info in the member center on FLUX website.
    • Is the notification sent to Junk Email?
      Please kindly check your junk mailbox.
      • Tips: Make sure to mark the emails from Design Market as “It’s not junk.” in order to prevent this issue from happening again.
Our services
  • What if the item I received isn’t what the shop has described?

If there are any huge differences, exaggerations, misleading product information, please make sure to report it to this link. We will provide you with further assistance.

 

  • I didn’t get any verification letter when I signed up on the site.

Please kindly check your junk mailbox and contact us if any.

      • Tips: Make sure to mark the emails from Design Market as “It’s not junk.” in order to prevent this issue from happening again.

 

  • How to get in touch with customer support?

Please kindly submit a ticket here, we will be in touch with you in no time!

(A thorough explanation and your order number will help speed up the process!)

全彩登場,
雷切機上也能玩出無限色彩。

beamo II 搭載 30W CO2 雷射,不只是精細、強勁,更是你實現創意的最好夥伴。無論是木頭、皮革、紙板、布料,甚至透明或絢彩壓克力,都能俐落切割、細膩雕刻。不再被材質限制,不再被靈感耽誤。只要一台 beamo II,所有點子,都能成真。

寵物吊牌

客製化吊飾

金屬餐具

客製鑰匙鏈

立即解鎖全金屬雕刻

無論是客製化的金屬飾品、獨一無二的獎牌,還是專屬標牌和工具,beamo II 的 2W 紅光雷射頭都能雕刻出細膩、清晰的圖案與文字,金屬不再是你創作的阻礙。


全彩登場,
雷切機上也能玩出無限色彩。

beamo II 搭載 30W CO2 雷射,不只是精細、強勁,更是你實現創意的最好夥伴。無論是木頭、皮革、紙板、布料,甚至透明或絢彩壓克力,都能俐落切割、細膩雕刻。不再被材質限制,不再被靈感耽誤。只要一台 beamo II,所有點子,都能成真。

個性貼紙

電腦模型

客製服飾

客製立牌

四色整合,從靈感到成品一步到位。

靈感一來,直接上色。beamo II 配備 CMYK 四色墨水系統,一次完成完整色彩輸出。四色整合的設計,讓每一筆、每一道顏色,都能同時呈現,層次飽滿、細節出色。從靈感萌生到成品誕生,一氣呵成。讓你的創作,不只快,還更美。

搭配 CO2 雷射,創作更多元。

黑白,不再是雷切機的唯一選項。beamo II 開創先例,成為全球首台搭載彩色列印的 CO2 雷射切割機,一次噴印 CMYK 四色,色彩純淨、層次分明,品質更勝以往。不論是細膩的漸層、飽滿的圖案,還是豐富的設計細節,beamo II 都能完美呈現,讓每個作品都充滿生命力。

600 DPI,彩印精度也講究。

beamo II 提供高達 600 DPI 的彩印精度,讓每一個顏色都更飽滿、更細膩。漸層的柔和、細線的銳利、明暗的層次,都能被真實還原,作品質感一眼就能看見。無論是專業的作品集,還是獨一無二的禮物,都能印出讓人驚艷的細節。用 beamo II,把每個顏色都做到最好,成就每一次創作的高質感。

30W CO2 雷射,
精細的剛剛好。

beamo II 搭載 30W CO2 雷射,不只是精細、強勁,更是你實現創意的最好夥伴。無論是木頭、皮革、紙板、布料,甚至透明或絢彩壓克力,都能俐落切割、細膩雕刻。不再被材質限制,不再被靈感耽誤。只要一台 beamo II,所有點子,都能成真。

生日立牌

客製化寵物碗

益智遊戲

客製化冰壩杯

雕切隨心所欲。

beamo II 讓創意不只是想法,而是隨手可得的作品。從精緻小物到獨特禮品,從課堂實驗到專業設計,它都能輕鬆完成。每一次切割與雕刻,都是把靈感化為真實的瞬間。

1000 DPI,經得起看。

即使再細微的紋理、再複雜的圖案,beamo II 也能清晰呈現。高達 1000 DPI 的精細度。無論是精緻吊飾、獨一無二的禮物,還是要求嚴苛的專業作品,即使放大檢視,也依然完美無瑕。

搭配彩色列印,創作更多元。

黑白,不再是雷切機的唯一選項。beamo II 開創先例,成為全球首台搭載彩色列印的 CO2 雷射切割機,一次噴印 CMYK 四色,色彩純淨、層次分明,品質更勝以往。不論是細膩的漸層、飽滿的圖案,還是豐富的設計細節,beamo II 都能完美呈現,讓每個作品都充滿生命力。

當創作需要更大的舞台

想挑戰更厚的材料,或者開啟更進階的創作玩法?加上 beamo II 的擴充底座套件後,從原本的 3 公分提升到 15.5 公分,厚木板、立體物件都能輕鬆放入。搭配擴充底座即刻解鎖使用自動送料和夾爪旋轉軸這兩個套件,解鎖更多創作可能。

當靈感需要更長的篇幅

想挑戰更厚的材料,或者開啟更進階的創作玩法?加上 beamo II 的擴充底座套件後,從原本的 3 公分提升到 15.5 公分,厚木板、立體物件都能輕鬆放入。搭配擴充底座即刻解鎖使用自動送料和夾爪旋轉軸這兩個套件,解鎖更多創作可能。

圓柱體、球型也難不倒

創作,不該只有平面。beamo II 的夾爪旋轉軸套件輕鬆把創意延伸到各種立體物件上。從玻璃水杯、酒瓶到棒球,都能變成你的獨一無二創作。

*此套件需搭配擴充底座套件

創作空間更乾淨的解法

創作時,靈感需要自由呼吸,你也一樣。搭配 Beam Air 空濾機,不必擔心雷射雕刻時產生的煙塵與異味,它能高效過濾工作中產生的污染,保持空氣乾淨清新。不論是在家、工作室還是店面,Beam Air 都能守護你的環境,讓你更安心、專注地投入每一次創作。



一次看懂兩代的不同